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Our Story

WELCOME TO PLAYOFF MODE, WHERE WE ENCAPSULATE THE INTENSITY AND COMPETITIVE SPIRIT OF PLAYOFF SPORTS IN EVERY STITCH. BASED IN THE HEART OF NEW YORK CITY.

AS FANS, WE UNDERSTAND THE EXHILARATION OF THE GAME-WINNING SHOT, THE ADRENALINE RUSH OF THE FINAL SECONDS, AND THE UNWAVERING DEDICATION OF ATHLETES AND FANS ALIKE. THAT'S WHY OUR APPAREL COLLECTION IS DESIGNED TO REFLECT THE PASSION, DRIVE, AND DETERMINATION THAT DEFINE PLAYOFF SPORTS.

FROM THE STREETS OF NEW YORK CITY TO COURTS ALL AROUND THE WORLD, OUR CLOTHING EMPOWERS YOU TO EMBRACE YOUR INNER ATHLETE AND CONQUER EVERY CHALLENGE WITH CONFIDENCE. JOIN US AS WE CELEBRATE THE ELECTRIFYING MOMENTS AND INDOMITABLE SPIRIT OF PLAYOFF SPORTS. WELCOME TO PLAYOFF MODE.

ACCESSIBILITY

PLAYOFF MODE IS COMMITTED TO MAKING OUR WEBSITE'S CONTENT ACCESSIBLE AND USER-FRIENDLY. IF YOU ARE HAVING DIFFICULTY VIEWING OR NAVIGATING THE CONTENT ON THIS WEBSITE, OR NOTICE ANY CONTENT, FEATURE, OR FUNCTIONALITY THAT YOU BELIEVE IS NOT FULLY ACCESSIBLE TO PEOPLE WITH DISABILITIES, PLEASE  EMAIL OUR TEAM AT: PLAYOFFMODENYC@GMAIL.COM WITH “DISABLED ACCESS” IN THE SUBJECT LINE AND PROVIDE A DESCRIPTION OF THE SPECIFIC FEATURE YOU FEEL IS NOT FULLY ACCESSIBLE OR A SUGGESTION FOR IMPROVEMENT.  WE TAKE YOUR FEEDBACK SERIOUSLY AND WILL CONSIDER IT AS WE EVALUATE WAYS TO ACCOMMODATE ALL OF OUR CUSTOMERS AND OUR OVERALL ACCESSIBILITY POLICIES.  ADDITIONALLY, WHILE WE DO NOT CONTROL SUCH VENDORS, WE STRONGLY ENCOURAGE VENDORS OF THIRD-PARTY DIGITAL CONTENT TO PROVIDE CONTENT THAT IS ACCESSIBLE AND USER-FRIENDLY.

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OUR POLICY LASTS 15 DAYS. IF 15 DAYS HAVE GONE BY SINCE YOUR PURCHASE, UNFORTUNATELY, WE CAN’T OFFER YOU A REFUND OR EXCHANGE.

TO BE ELIGIBLE FOR A RETURN, YOUR ITEM MUST BE UNUSED AND IN THE SAME CONDITION THAT YOU RECEIVED IT. IT MUST ALSO BE IN THE ORIGINAL PACKAGING.

TO COMPLETE YOUR RETURN, WE REQUIRE A RECEIPT OR PROOF OF PURCHASE.

PLEASE DO NOT SEND YOUR PURCHASE BACK TO THE MANUFACTURER.

ANY ITEM THAT IS RETURNED MORE THAN 30 DAYS AFTER DELIVERY

 

This includes but is not limited to:

Damaged goods
Wrong item received
Wrong size received

We are not responsible for:

 

Your order that did not arrive due to factors within your control (i.e. providing the wrong shipping address)


REFUNDS (IF APPLICABLE)

ONCE YOUR RETURN IS RECEIVED AND INSPECTED, WE WILL SEND YOU AN EMAIL TO NOTIFY YOU THAT WE HAVE RECEIVED YOUR RETURNED ITEM. WE WILL ALSO NOTIFY YOU OF THE APPROVAL OR REJECTION OF YOUR REFUND.
IF YOU ARE APPROVED, THEN YOUR REFUND WILL BE PROCESSED, AND A CREDIT WILL AUTOMATICALLY BE APPLIED TO YOUR CREDIT CARD OR ORIGINAL METHOD OF PAYMENT, WITHIN A CERTAIN AMOUNT OF DAYS.

 

LATE OR MISSING REFUNDS (IF APPLICABLE)

IF YOU HAVEN’T RECEIVED A REFUND YET, FIRST CHECK YOUR BANK ACCOUNT AGAIN.
THEN CONTACT YOUR CREDIT CARD COMPANY, IT MAY TAKE SOME TIME BEFORE YOUR REFUND IS OFFICIALLY POSTED.
NEXT, CONTACT YOUR BANK. THERE IS OFTEN SOME PROCESSING TIME BEFORE A REFUND IS POSTED.
IF YOU’VE DONE ALL OF THIS AND YOU STILL HAVE NOT RECEIVED YOUR REFUND YET, PLEASE CONTACT US AT: PLAYOFFMODENYC@GMAIL.COM

SALE ITEMS (IF APPLICABLE)

ONLY REGULAR-PRICED ITEMS MAY BE REFUNDED, UNFORTUNATELY SALE ITEMS CANT BE REFUNDED.

 

EXCHANGES (IF APPLICABLE)

WE ONLY REPLACE ITEMS IF THEY ARE DEFECTIVE OR DAMAGED. IF YOU NEED TO EXCHANGE IT FOR THE SAME ITEM, SEND US AN EMAIL AT PLAYOFFMODENYC@GMAIL.COM

 

GIFTS

IF THE ITEM WAS MARKED AS A GIFT WHEN PURCHASED AND SHIPPED DIRECTLY TO YOU, YOU WILL RECEIVE A GIFT CREDIT FOR THE VALUE OF YOUR RETURN. ONCE THE RETURNED ITEM IS RECEIVED, A GIFT CERTIFICATE WILL BE MAILED TO YOU.
 

IF THE ITEM WASN’T MARKED AS A GIFT WHEN PURCHASED, OR THE GIFT GIVER HAD THE ORDER SHIPPED TO THEMSELVES TO GIVE TO YOU LATER, WE WILL SEND A REFUND TO THE GIFT GIVER AND HE WILL FIND OUT ABOUT YOUR RETURN.

 

SHIPPING

YOU WILL BE RESPONSIBLE FOR PAYING FOR YOUR OWN SHIPPING COSTS FOR RETURNING YOUR ITEM. SHIPPING COSTS ARE NON-REFUNDABLE. IF YOU RECEIVE A REFUND, THE COST OF RETURN SHIPPING WILL BE DEDUCTED FROM YOUR REFUND.

DEPENDING ON WHERE YOU LIVE, THE TIME IT MAY TAKE FOR YOUR EXCHANGED PRODUCT TO REACH YOU, MAY VARY.

IF YOU ARE SHIPPING AN ITEM OVER $75, YOU SHOULD CONSIDER USING A TRACKABLE SHIPPING SERVICE OR PURCHASING SHIPPING INSURANCE. WE DON’T GUARANTEE THAT WE WILL RECEIVE YOUR RETURNED ITEM.

Refund and Returns

FAQ

HOW DO I PLACE AN ORDER?

SELECT AN ITEM YOU LIKE THEN SELECT SIZE AND CLICK ON "ADD TO BAG" THEN CONTINUE SHOPPING UNTIL YOU ARE READY TO COMPLETE YOUR PURCHASE. THEN, CLICK  “CHECKOUT” TO CONFIRM YOUR ITEMS. AFTER YOU HAVE MADE ANY CHANGES AND UPDATED THE QUANTITIES AS DESIRED, CLICK “CHECK OUT" TO COMPLETE YOUR ORDER. 

 

WILL I BE CHARGED TAX?

WE PROVIDE TAX SERVICE TO OUR CLIENTS, IN THE USA AND CANADA, THE TAX PORTION IS BORNE BY SHUTUPPLS.

 

HOW WILL I KNOW THAT MY ORDER WAS ACCEPTED?

YOU WILL RECEIVE AN EMAIL CONFIRMATION SHORTLY AFTER YOUR ORDER HAS BEEN PLACED. PLEASE ALLOW UP TO 2 BUSINESS DAYS FOR ORDER PROCESSING.  EMAIL AT PLAYOFFMODENYC@GMAIL.COM

 

CAN I ADD OR REMOVE ITEMS FROM MY ORDER ONCE IT IS SUBMITTED?

After submitting the order, if you need to modify the contents of the order, please contact us through IG (PLAYOFFMODENYC) or email, and we will modify the order for you (within 10 hours)

 

CAN I CANCEL MY ORDER AFTER IT HAS BEEN PLACED?

ONCE YOUR ORDER IS SUBMITTED, WE BEGIN PROCESSING YOUR ORDER, WHICH ENTAILS SEVERAL STEPS. DURING THIS TIME WE ARE UNABLE TO MODIFY OR CANCEL YOUR ORDER. 

SHUTUPPLS.COM WANTS TO ENSURE THAT YOU ARE COMPLETELY SATISFIED WITH YOUR SHOPPING EXPERIENCE, BUT IN CASE THERE IS A PROBLEM, WE GLADLY OFFER EASY RETURNS.

 

WHAT IF AN ITEM IS OUT OF STOCK?

IF AN ITEM FROM YOUR ORDER IS OUT OF STOCK, YOU WILL BE NOTIFIED VIA EMAIL AND A REFUND WILL AUTOMATICALLY BE ISSUED TO THE ORIGINAL PURCHASING CREDIT CARD.

 

HOW DO I CHECK MY ORDER STATUS?

YOU CAN CHECK YOUR ORDER STATUS BY CLICKING ON "ORDER TACKING" LOCATED AT THE TOP OF THE SITE. PLEASE ALLOW UP TO 2 BUSINESS DAYS FOR ORDER PROCESSING. FEEL FREE TO CONTACT US DIRECT WITH ANY QUESTIONS VIA EMAIL AT SHUTUPPLS1996@OUTLOOK.COM.

 

PREPAID RETURN/EXCHANGE PROCESS

  • RETURNS ARE ACCEPTED WITHIN 15 DAYS FROM THE DAY THE ORDER WAS PLACED

  • ITEMS MUST BE NEW AND UNWORN/UNWASHED.

  • INCLUDE YOUR ORIGINAL INVOICE

  • INDICATE ITEMS YOU WOULD LIKE TO RETURN

  • CHECK YOUR RETURN FORM FOR ACCURACY

  • RETURN YOUR ITEMS USING THE PREPAID SHIPPING LABEL PROVIDED

  • SECURELY REPACKAGE YOUR MERCHANDISE. COVER OR REMOVE ANY ORIGINAL MAILING ADDRESS LABEL OR SHIPPER BARCODES FROM THE PACKAGE

  • SHIP YOUR PACKAGE WITH YOUR CHOICE OF SHIPPER. TO ENSURE WE RECEIVE YOUR RETURN/ EXCHANGE, PLEASE REQUEST A TRACKING NUMBER AND INSURANCE FROM YOUR SHIPPER. WE ARE NOT RESPONSIBLE FOR LOST RETURNS/EXCHANGES WITH OUTSIDE SHIPPERS.

 

EXCHANGES: 

PLEASE NOTE THAT WE ARE ONLY ABLE  TO EXCHANGE ITEMS FOR A DIFFERENT COLOR/SIZE OF THE SAME ITEM. PLEASE PLACE A NEW ORDER FOR A NEW ITEM, AND RETURN THE ORIGINAL ITEM FOR A REFUND.

Terms of Service

WELCOME TO PLAYOFF MODE! THESE TERMS AND CONDITIONS ("TERMS") GOVERN YOUR ACCESS TO AND USE OF THE SERVICES PROVIDED BY PLAYOFF MODE ("SERVICES"). BY ACCESSING OR USING OUR SERVICES, YOU AGREE TO BE BOUND BY THESE TERMS. IF YOU DO NOT AGREE WITH ANY PART OF THESE TERMS, THEN YOU MAY NOT ACCESS THE SERVICES.

1. ACCEPTANCE OF TERMS

BY ACCESSING OR USING OUR SERVICES, YOU ACKNOWLEDGE THAT YOU HAVE READ, UNDERSTOOD, AND AGREE TO BE BOUND BY THESE TERMS AND OUR PRIVACY POLICY.

2. USE OF SERVICES

- YOU MUST BE AT LEAST [15] YEARS OLD TO USE OUR SERVICES.
- YOU AGREE TO USE OUR SERVICES ONLY FOR LAWFUL PURPOSES AND BY THESE TERMS.
- YOU ARE RESPONSIBLE FOR MAINTAINING THE CONFIDENTIALITY OF YOUR ACCOUNT AND PASSWORD AND FOR RESTRICTING ACCESS TO YOUR ACCOUNT. YOU AGREE TO ACCEPT RESPONSIBILITY FOR ALL ACTIVITIES THAT OCCUR UNDER YOUR ACCOUNT.

3. INTELLECTUAL PROPERTY

- ALL CONTENT INCLUDED ON OUR WEBSITE AND WITHIN OUR SERVICES, INCLUDING BUT NOT LIMITED TO TEXT, GRAPHICS, LOGOS, IMAGES, AND SOFTWARE, IS THE PROPERTY OF PLAYOFF MODE OR ITS LICENSORS AND IS PROTECTED BY COPYRIGHT LAWS.
- YOU MAY NOT USE, REPRODUCE, DISTRIBUTE, MODIFY, OR CREATE DERIVATIVE WORKS OF ANY CONTENT WITHOUT OUR PRIOR WRITTEN CONSENT.

4. PURCHASES

- BY PLACING AN ORDER THROUGH OUR WEBSITE OR PLATFORM, YOU WARRANT THAT YOU ARE LEGALLY CAPABLE OF ENTERING INTO BINDING CONTRACTS.
- WE RESERVE THE RIGHT TO REFUSE OR CANCEL ANY ORDER FOR ANY REASON, INCLUDING BUT NOT LIMITED TO PRODUCT AVAILABILITY, ERRORS IN PRICING OR PRODUCT DESCRIPTIONS, OR SUSPICION OF FRAUDULENT ACTIVITY.

5. USER CONDUCT

- YOU AGREE NOT TO ENGAGE IN ANY CONDUCT THAT COULD DAMAGE, DISABLE, OVERBURDEN, OR IMPAIR OUR SERVICES.
- YOU AGREE NOT TO USE OUR SERVICES TO UPLOAD, POST, OR TRANSMIT ANY CONTENT THAT IS UNLAWFUL, HARMFUL, THREATENING, ABUSIVE, HARASSING, DEFAMATORY, VULGAR, OBSCENE, OR OTHERWISE OBJECTIONABLE.

6. LIMITATION OF LIABILITY

- IN NO EVENT SHALL PLAYOFF MODE, ITS OFFICERS, DIRECTORS, EMPLOYEES, OR AGENTS BE LIABLE FOR ANY INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL, OR PUNITIVE DAMAGES, INCLUDING BUT NOT LIMITED TO LOST PROFITS, ARISING OUT OF OR IN CONNECTION WITH YOUR USE OF OUR SERVICES.

7. GOVERNING LAW

- THESE TERMS SHALL BE GOVERNED BY AND CONSTRUED BY THE LAWS OF [YOUR JURISDICTION], WITHOUT REGARD TO ITS CONFLICT OF LAW PRINCIPLES.

8. CHANGES TO TERMS

WE RESERVE THE RIGHT TO MODIFY OR REPLACE THESE TERMS AT ANY TIME. IF WE MAKE MATERIAL CHANGES TO THESE TERMS, WE WILL NOTIFY YOU BY POSTING THE UPDATED TERMS ON OUR WEBSITE OR THROUGH OTHER COMMUNICATION METHODS.

9. CONTACT US

IF YOU HAVE ANY QUESTIONS ABOUT THESE TERMS, PLEASE CONTACT US AT [PLAYOFFMODENYC@GMAIL.COM].

THANK YOU FOR CHOOSING US!

PRIVACY POLICY

THIS APPLICATION COLLECTS SOME PERSONAL DATA FROM ITS USERS.

 

USERS MAY BE SUBJECT TO DIFFERENT PROTECTION STANDARDS AND BROADER STANDARDS MAY THEREFORE APPLY TO SOME. TO LEARN MORE ABOUT THE PROTECTION CRITERIA, USERS CAN REFER TO THE APPLICABILITY SECTION.

 

THIS DOCUMENT CAN BE PRINTED FOR REFERENCE BY USING THE PRINT COMMAND IN THE SETTINGS OF ANY BROWSER.

 

OWNER AND DATA CONTROLLER

OWNER CONTACT EMAIL: PLAYOFFMODENYC@GMAIL.COM

 

TYPES OF DATA COLLECTED

AMONG THE TYPES OF PERSONAL DATA THAT THIS APPLICATION COLLECTS, BY ITSELF OR THROUGH THIRD PARTIES, THERE ARE TRACKER; USAGE DATA; AND VARIOUS TYPES OF DATA.

COMPLETE DETAILS ON EACH TYPE OF PERSONAL DATA COLLECTED ARE PROVIDED IN THE DEDICATED SECTIONS OF THIS PRIVACY POLICY OR BY SPECIFIC EXPLANATION TEXTS DISPLAYED BEFORE THE DATA COLLECTION.
PERSONAL DATA MAY BE FREELY PROVIDED BY THE USER, OR, IN THE CASE OF USAGE DATA, COLLECTED AUTOMATICALLY WHEN USING THIS APPLICATION.
UNLESS SPECIFIED OTHERWISE, ALL DATA REQUESTED BY THIS APPLICATION IS MANDATORY AND FAILURE TO PROVIDE THIS DATA MAY MAKE IT IMPOSSIBLE FOR THIS APPLICATION TO PROVIDE ITS SERVICES. IN CASES WHERE THIS APPLICATION SPECIFICALLY STATES THAT SOME DATA IS NOT MANDATORY, USERS ARE FREE NOT TO COMMUNICATE THIS DATA WITHOUT CONSEQUENCES TO THE AVAILABILITY OR THE FUNCTIONING OF THE SERVICE.
USERS WHO ARE UNCERTAIN ABOUT WHICH PERSONAL DATA IS MANDATORY ARE WELCOME TO CONTACT THE OWNER.
ANY USE OF COOKIES – OR OF OTHER TRACKING TOOLS – BY THIS APPLICATION OR BY THE OWNERS OF THIRD-PARTY SERVICES USED BY THIS APPLICATION SERVES THE PURPOSE OF PROVIDING THE SERVICE REQUIRED BY THE USER, IN ADDITION TO ANY OTHER PURPOSES DESCRIBED IN THE PRESENT DOCUMENT AND IN THE COOKIE POLICY, IF AVAILABLE.

USERS ARE RESPONSIBLE FOR ANY THIRD-PARTY PERSONAL DATA OBTAINED, PUBLISHED OR SHARED THROUGH THIS APPLICATION AND CONFIRM THAT THEY HAVE THE THIRD PARTY'S CONSENT TO PROVIDE THE DATA TO THE OWNER.

 

MODE AND PLACE OF PROCESSING THE DATA METHODS OF PROCESSING

THE OWNER TAKES APPROPRIATE SECURITY MEASURES TO PREVENT UNAUTHORIZED ACCESS, DISCLOSURE, MODIFICATION, OR UNAUTHORIZED DESTRUCTION OF THE DATA.
THE DATA PROCESSING IS CARRIED OUT USING COMPUTERS AND/OR IT ENABLED TOOLS, FOLLOWING ORGANIZATIONAL PROCEDURES AND MODES STRICTLY RELATED TO THE PURPOSES INDICATED. IN ADDITION TO THE OWNER, IN SOME CASES, THE DATA MAY BE ACCESSIBLE TO CERTAIN TYPES OF PERSONS IN CHARGE, INVOLVED WITH THE OPERATION OF THIS APPLICATION (ADMINISTRATION, SALES, MARKETING, LEGAL, SYSTEM ADMINISTRATION) OR EXTERNAL PARTIES (SUCH AS THIRD-PARTY TECHNICAL SERVICE PROVIDERS, MAIL CARRIERS, HOSTING PROVIDERS, IT COMPANIES, COMMUNICATIONS AGENCIES) APPOINTED, IF NECESSARY, AS DATA PROCESSORS BY THE OWNER. THE UPDATED LIST OF THESE PARTIES MAY BE REQUESTED FROM THE OWNER AT ANY TIME.

 

LEGAL BASIS OF PROCESSING

THE OWNER MAY PROCESS PERSONAL DATA RELATING TO USERS IF ONE OF THE FOLLOWING APPLIES:

  • USERS HAVE GIVEN THEIR CONSENT FOR ONE OR MORE SPECIFIC PURPOSES. NOTE: UNDER SOME LEGISLATIONS THE OWNER MAY BE ALLOWED TO PROCESS PERSONAL DATA UNTIL THE USER OBJECTS TO SUCH PROCESSING (“OPT-OUT”), WITHOUT HAVING TO RELY ON CONSENT OR ANY OTHER OF THE FOLLOWING LEGAL BASES. THIS, HOWEVER, DOES NOT APPLY, WHENEVER THE PROCESSING OF PERSONAL DATA IS SUBJECT TO EUROPEAN DATA PROTECTION LAW;

  • PROVISION OF DATA IS NECESSARY FOR THE PERFORMANCE OF AN AGREEMENT WITH THE USER AND/OR FOR ANY PRE-CONTRACTUAL OBLIGATIONS THEREOF;

  • PROCESSING IS NECESSARY FOR COMPLIANCE WITH A LEGAL OBLIGATION TO WHICH THE OWNER IS SUBJECT;

  • PROCESSING IS RELATED TO A TASK THAT IS CARRIED OUT IN THE PUBLIC INTEREST OR IN THE EXERCISE OF OFFICIAL AUTHORITY VESTED IN THE OWNER;

  • PROCESSING IS NECESSARY FOR THE PURPOSES OF THE LEGITIMATE INTERESTS PURSUED BY THE OWNER OR BY A THIRD PARTY.

IN ANY CASE, THE OWNER WILL GLADLY HELP TO CLARIFY THE SPECIFIC LEGAL BASIS THAT APPLIES TO THE PROCESSING, AND IN PARTICULAR WHETHER THE PROVISION OF PERSONAL DATA IS A STATUTORY OR CONTRACTUAL REQUIREMENT, OR A REQUIREMENT NECESSARY TO ENTER INTO A CONTRACT.

 

PLACE

THE DATA IS PROCESSED AT THE OWNER'S OPERATING OFFICES AND IN ANY OTHER PLACES WHERE THE PARTIES INVOLVED IN THE PROCESSING ARE LOCATED.
DEPENDING ON THE USER'S LOCATION, DATA TRANSFERS MAY INVOLVE TRANSFERRING THE USER'S DATA TO A COUNTRY OTHER THAN THEIR OWN. TO FIND OUT MORE ABOUT THE PLACE OF PROCESSING OF SUCH TRANSFERRED DATA, USERS CAN CHECK THE SECTION CONTAINING DETAILS ABOUT THE PROCESSING OF PERSONAL DATA.

IF BROADER PROTECTION STANDARDS ARE APPLICABLE, USERS ARE ALSO ENTITLED TO LEARN ABOUT THE LEGAL BASIS OF DATA TRANSFERS TO A COUNTRY OUTSIDE THE EUROPEAN UNION OR ANY INTERNATIONAL ORGANIZATION GOVERNED BY PUBLIC INTERNATIONAL LAW OR SET UP BY TWO OR MORE COUNTRIES, SUCH AS THE UN, AND ABOUT THE SECURITY MEASURES TAKEN BY THE OWNER TO SAFEGUARD THEIR DATA.
IF ANY SUCH TRANSFER TAKES PLACE, USERS CAN FIND OUT MORE BY CHECKING THE RELEVANT SECTIONS OF THIS DOCUMENT OR INQUIRE WITH THE OWNER USING THE INFORMATION PROVIDED IN THE CONTACT SECTION.

 

RETENTION TIME

PERSONAL DATA SHALL BE PROCESSED AND STORED FOR AS LONG AS REQUIRED BY THE PURPOSE THEY HAVE BEEN COLLECTED FOR.

THEREFORE:

  • PERSONAL DATA COLLECTED FOR PURPOSES RELATED TO THE PERFORMANCE OF A CONTRACT BETWEEN THE OWNER AND THE USER SHALL BE RETAINED UNTIL SUCH CONTRACT HAS BEEN FULLY PERFORMED.

  • PERSONAL DATA COLLECTED FOR THE PURPOSES OF THE OWNER’S LEGITIMATE INTERESTS SHALL BE RETAINED AS LONG AS NEEDED TO FULFILL SUCH PURPOSES. USERS MAY FIND SPECIFIC INFORMATION REGARDING THE LEGITIMATE INTERESTS PURSUED BY THE OWNER WITHIN THE RELEVANT SECTIONS OF THIS DOCUMENT OR BY CONTACTING THE OWNER.

THE OWNER MAY BE ALLOWED TO RETAIN PERSONAL DATA FOR A LONGER PERIOD WHENEVER THE USER HAS GIVEN CONSENT TO SUCH PROCESSING, AS LONG AS SUCH CONSENT IS NOT WITHDRAWN. FURTHERMORE, THE OWNER MAY BE OBLIGED TO RETAIN PERSONAL DATA FOR A LONGER PERIOD WHENEVER REQUIRED TO DO SO FOR THE PERFORMANCE OF A LEGAL OBLIGATION OR UPON ORDER OF AN AUTHORITY.
ONCE THE RETENTION PERIOD EXPIRES, PERSONAL DATA SHALL BE DELETED. THEREFORE, THE RIGHT TO ACCESS, THE RIGHT TO ERASURE, THE RIGHT TO RECTIFICATION, AND THE RIGHT TO DATA PORTABILITY CANNOT BE ENFORCED AFTER THE EXPIRATION OF THE RETENTION PERIOD.

 

THE PURPOSE OF PROCESSING

THE DATA CONCERNING THE USER IS COLLECTED TO ALLOW THE OWNER TO PROVIDE ITS SERVICE, COMPLY WITH ITS LEGAL OBLIGATIONS, RESPOND TO ENFORCEMENT REQUESTS, PROTECT ITS RIGHTS AND INTERESTS (OR THOSE OF ITS USERS OR THIRD PARTIES), DETECT ANY MALICIOUS OR FRAUDULENT ACTIVITY, AS WELL AS THE FOLLOWING: ANALYTICS, DISPLAYING CONTENT FROM EXTERNAL PLATFORMS, MANAGING CONTACTS AND SENDING MESSAGES, INTERACTION WITH DATA COLLECTION PLATFORMS AND OTHER THIRD PARTIES, INFRASTRUCTURE MONITORING AND PLATFORM SERVICES AND HOSTING.

FOR SPECIFIC INFORMATION ABOUT THE PERSONAL DATA USED FOR EACH PURPOSE, THE USER MAY REFER TO THE SECTION “DETAILED INFORMATION ON THE PROCESSING OF PERSONAL DATA”.

 

DETAILED INFORMATION ON THE PROCESSING OF PERSONAL DATA

PERSONAL DATA IS COLLECTED FOR THE FOLLOWING PURPOSES AND USING THE FOLLOWING SERVICES:

  • ANALYTICS

  • DISPLAYING CONTENT FROM EXTERNAL PLATFORMS

  • INFRASTRUCTURE MONITORING

  • INTERACTION WITH DATA COLLECTION PLATFORMS AND OTHER THIRD PARTIES

  • MANAGING CONTACTS AND SENDING MESSAGES

  • PLATFORM SERVICES AND HOSTING

        THE RIGHTS OF USERS

USERS MAY EXERCISE CERTAIN RIGHTS REGARDING THEIR DATA PROCESSED BY THE OWNER.

USERS ENTITLED TO BROADER PROTECTION STANDARDS MAY EXERCISE ANY OF THE RIGHTS DESCRIBED BELOW. IN ALL OTHER CASES, USERS MAY INQUIRE WITH THE OWNER TO FIND OUT WHICH RIGHTS APPLY TO THEM.

IN PARTICULAR, USERS HAVE THE RIGHT TO DO THE FOLLOWING:

  • WITHDRAW THEIR CONSENT AT ANY TIME. USERS HAVE THE RIGHT TO WITHDRAW CONSENT WHERE THEY HAVE PREVIOUSLY GIVEN THEIR CONSENT TO THE PROCESSING OF THEIR DATA.

  • OBJECT TO PROCESSING OF THEIR DATA. USERS HAVE THE RIGHT TO OBJECT TO THE PROCESSING OF THEIR DATA IF THE PROCESSING IS CARRIED OUT ON A LEGAL BASIS OTHER THAN CONSENT. FURTHER DETAILS ARE PROVIDED IN THE DEDICATED SECTION BELOW.

  • ACCESS THEIR DATA. USERS HAVE THE RIGHT TO LEARN IF DATA IS BEING PROCESSED BY THE OWNER, OBTAIN DISCLOSURE REGARDING CERTAIN ASPECTS OF THE PROCESSING, AND OBTAIN A COPY OF THE DATA UNDERGOING PROCESSING.

  • VERIFY AND SEEK RECTIFICATION. USERS HAVE THE RIGHT TO VERIFY THE ACCURACY OF THEIR DATA AND ASK FOR IT TO BE UPDATED OR CORRECTED.

  • RESTRICT THE PROCESSING OF THEIR DATA. USERS HAVE THE RIGHT, UNDER CERTAIN CIRCUMSTANCES, TO RESTRICT THE PROCESSING OF THEIR DATA. IN THIS CASE, THE OWNER WILL NOT PROCESS THEIR DATA FOR ANY PURPOSE OTHER THAN STORING IT.

  • HAVE THEIR DATA DELETED OR OTHERWISE REMOVED. USERS HAVE THE RIGHT, UNDER CERTAIN CIRCUMSTANCES, TO OBTAIN THE ERASURE OF THEIR DATA FROM THE OWNER.

  • RECEIVE THEIR DATA AND HAVE IT TRANSFERRED TO ANOTHER CONTROLLER. USERS HAVE THE RIGHT TO RECEIVE THEIR DATA IN A STRUCTURED, COMMONLY USED, AND MACHINE-READABLE FORMAT AND, IF TECHNICALLY FEASIBLE, TO HAVE IT TRANSMITTED TO ANOTHER CONTROLLER WITHOUT ANY HINDRANCE. THIS PROVISION IS APPLICABLE PROVIDED THAT THE DATA IS PROCESSED BY AUTOMATED MEANS AND THAT THE PROCESSING IS BASED ON THE USER'S CONSENT, ON A CONTRACT OF WHICH THE USER IS PART OR ON PRE-CONTRACTUAL OBLIGATIONS THEREOF.

  • LODGE A COMPLAINT. USERS HAVE THE RIGHT TO BRING A CLAIM BEFORE THEIR COMPETENT DATA PROTECTION AUTHORITY.

 

DETAILS ABOUT THE RIGHT TO OBJECT TO PROCESSING

WHERE PERSONAL DATA IS PROCESSED FOR A PUBLIC INTEREST, IN THE EXERCISE OF AN OFFICIAL AUTHORITY VESTED IN THE OWNER OR FOR THE PURPOSES OF THE LEGITIMATE INTERESTS PURSUED BY THE OWNER, USERS MAY OBJECT TO SUCH PROCESSING BY PROVIDING A GROUND RELATED TO THEIR PARTICULAR SITUATION TO JUSTIFY THE OBJECTION.

USERS MUST KNOW THAT, HOWEVER, SHOULD THEIR PERSONAL DATA BE PROCESSED FOR DIRECT MARKETING PURPOSES, THEY CAN OBJECT TO THAT PROCESSING AT ANY TIME WITHOUT PROVIDING ANY JUSTIFICATION. TO LEARN, WHETHER THE OWNER IS PROCESSING PERSONAL DATA FOR DIRECT MARKETING PURPOSES, USERS MAY REFER TO THE RELEVANT SECTIONS OF THIS DOCUMENT.

 

HOW TO EXERCISE THESE RIGHTS

ANY REQUESTS TO EXERCISE USER RIGHTS CAN BE DIRECTED TO THE OWNER THROUGH THE CONTACT DETAILS PROVIDED IN THIS DOCUMENT. THESE REQUESTS CAN BE EXERCISED FREE OF CHARGE AND WILL BE ADDRESSED BY THE OWNER AS EARLY AS POSSIBLE AND ALWAYS WITHIN ONE MONTH.

APPLICABILITY OF BROADER PROTECTION STANDARDS

WHILE MOST PROVISIONS OF THIS DOCUMENT CONCERN ALL USERS, SOME PROVISIONS EXPRESSLY ONLY APPLY IF THE PROCESSING OF PERSONAL DATA IS SUBJECT TO BROADER PROTECTION STANDARDS.

SUCH BROADER PROTECTION STANDARDS APPLY WHEN THE PROCESSING:

  • IS PERFORMED BY AN OWNER BASED WITHIN THE EU;

  • CONCERNS THE PERSONAL DATA OF USERS WHO ARE IN THE EU AND IS RELATED TO THE OFFERING OF PAID OR UNPAID GOODS OR SERVICES, TO SUCH USERS;

  • CONCERNS THE PERSONAL DATA OF USERS WHO ARE IN THE EU AND ALLOWS THE OWNER TO MONITOR SUCH USERS’ BEHAVIOR TAKING PLACE IN THE EU.

 

COOKIE POLICY

THIS APPLICATION USES TRACKERS. TO LEARN MORE, THE USER MAY CONSULT THE COOKIE POLICY.

 

ADDITIONAL INFORMATION ABOUT DATA COLLECTION AND PROCESSING

LEGAL ACTION

THE USER'S DATA MAY BE USED FOR LEGAL PURPOSES BY THE OWNER IN COURT OR IN THE STAGES LEADING TO POSSIBLE LEGAL ACTION ARISING FROM IMPROPER USE OF THIS APPLICATION OR THE RELATED SERVICES.
THE USER DECLARES TO BE AWARE THAT THE OWNER MAY BE REQUIRED TO REVEAL PERSONAL DATA UPON REQUEST OF PUBLIC AUTHORITIES.

 

ADDITIONAL INFORMATION ABOUT USER'S DATA

IN ADDITION TO THE INFORMATION CONTAINED IN THIS PRIVACY POLICY, THIS APPLICATION MAY PROVIDE THE USER WITH ADDITIONAL AND CONTEXTUAL INFORMATION CONCERNING PARTICULAR SERVICES OR THE COLLECTION AND PROCESSING OF PERSONAL DATA UPON REQUEST.

 

SYSTEM LOGS AND MAINTENANCE

FOR OPERATION AND MAINTENANCE PURPOSES, THIS APPLICATION AND ANY THIRD-PARTY SERVICES MAY COLLECT FILES THAT RECORD INTERACTION WITH THIS APPLICATION (SYSTEM LOGS) USE OTHER PERSONAL DATA (SUCH AS THE IP ADDRESS) FOR THIS PURPOSE.

 

INFORMATION NOT CONTAINED IN THIS POLICY

MORE DETAILS CONCERNING THE COLLECTION OR PROCESSING OF PERSONAL DATA MAY BE REQUESTED FROM THE OWNER AT ANY TIME. PLEASE SEE THE CONTACT INFORMATION AT THE BEGINNING OF THIS DOCUMENT.

 

HOW “DO NOT TRACK” REQUESTS ARE HANDLED

THIS APPLICATION DOES NOT SUPPORT “DO NOT TRACK” REQUESTS.
TO DETERMINE WHETHER ANY OF THE THIRD-PARTY SERVICES IT USES HONOR THE “DO NOT TRACK” REQUESTS, PLEASE READ THEIR PRIVACY POLICIES.

 

CHANGES TO THIS PRIVACY POLICY

THE OWNER RESERVES THE RIGHT TO MAKE CHANGES TO THIS PRIVACY POLICY AT ANY TIME BY NOTIFYING ITS USERS ON THIS PAGE AND POSSIBLY WITHIN THIS APPLICATION AND/OR - AS FAR AS TECHNICALLY AND LEGALLY FEASIBLE - SENDING A NOTICE TO USERS VIA ANY CONTACT INFORMATION AVAILABLE TO THE OWNER. IT IS STRONGLY RECOMMENDED TO CHECK THIS PAGE OFTEN, REFERRING TO THE DATE OF THE LAST MODIFICATION LISTED AT THE BOTTOM.
SHOULD THE CHANGES AFFECT PROCESSING ACTIVITIES PERFORMED BASED ON THE USER’S CONSENT, THE OWNER SHALL COLLECT NEW CONSENT FROM THE USER, WHERE REQUIRED.

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CATEGORIES OF PERSONAL INFORMATION COLLECTED, DISCLOSED OR SOLD

IN THIS SECTION WE SUMMARIZE THE CATEGORIES OF PERSONAL INFORMATION THAT WE'VE COLLECTED, DISCLOSED OR SOLD AND THE PURPOSES THEREOF. YOU CAN READ ABOUT THESE ACTIVITIES IN DETAIL IN THE SECTION TITLED “DETAILED INFORMATION ON THE PROCESSING OF PERSONAL DATA” WITHIN THIS DOCUMENT.

 

INFORMATION WE COLLECT: THE CATEGORIES OF PERSONAL INFORMATION WE COLLECT

WE HAVE COLLECTED THE FOLLOWING CATEGORIES OF PERSONAL INFORMATION ABOUT YOU: INTERNET INFORMATION.

WE WILL NOT COLLECT ADDITIONAL CATEGORIES OF PERSONAL INFORMATION WITHOUT NOTIFYING YOU.

 

HOW WE COLLECT INFORMATION: WHAT ARE THE SOURCES OF THE PERSONAL INFORMATION WE COLLECT?

WE COLLECT THE ABOVE-MENTIONED CATEGORIES OF PERSONAL INFORMATION, EITHER DIRECTLY OR INDIRECTLY, FROM YOU WHEN YOU USE THIS APPLICATION.

FOR EXAMPLE, YOU DIRECTLY PROVIDE YOUR PERSONAL INFORMATION WHEN YOU SUBMIT REQUESTS VIA ANY FORMS ON THIS APPLICATION. YOU ALSO PROVIDE PERSONAL INFORMATION INDIRECTLY WHEN YOU NAVIGATE THIS APPLICATION, AS PERSONAL INFORMATION ABOUT YOU IS AUTOMATICALLY OBSERVED AND COLLECTED. FINALLY, WE MAY COLLECT YOUR PERSONAL INFORMATION FROM THIRD PARTIES THAT WORK WITH US IN CONNECTION WITH THE SERVICE OR WITH THE FUNCTIONING OF THIS APPLICATION AND FEATURES THEREOF.

 

HOW WE USE THE INFORMATION WE COLLECT: SHARING AND DISCLOSING OF YOUR PERSONAL INFORMATION WITH THIRD PARTIES FOR A BUSINESS PURPOSE

WE MAY DISCLOSE THE PERSONAL INFORMATION WE COLLECT ABOUT YOU TO A THIRD PARTY FOR BUSINESS PURPOSES. IN THIS CASE, WE ENTER A WRITTEN AGREEMENT WITH SUCH THIRD PARTY THAT REQUIRES THE RECIPIENT TO BOTH KEEP THE PERSONAL INFORMATION CONFIDENTIAL AND NOT USE IT FOR ANY PURPOSE(S) OTHER THAN THOSE NECESSARY FOR THE PERFORMANCE OF THE AGREEMENT.

WE MAY ALSO DISCLOSE YOUR PERSONAL INFORMATION TO THIRD PARTIES WHEN YOU EXPLICITLY ASK OR AUTHORIZE US TO DO SO, IN ORDER TO PROVIDE YOU WITH OUR SERVICE.

TO FIND OUT MORE ABOUT THE PURPOSES OF PROCESSING, PLEASE REFER TO THE RELEVANT SECTION OF THIS DOCUMENT.

 

SALE OF YOUR PERSONAL INFORMATION

FOR OUR PURPOSES, THE WORD “SALE” MEANS ANY “SELLING, RENTING, RELEASING, DISCLOSING, DISSEMINATING, MAKING AVAILABLE, TRANSFERRING OR OTHERWISE COMMUNICATING ORALLY, IN WRITING, OR BY ELECTRONIC MEANS, A CONSUMER'S PERSONAL INFORMATION BY THE BUSINESS TO ANOTHER BUSINESS OR A THIRD PARTY, FOR MONETARY OR OTHER VALUABLE CONSIDERATION”.

THIS MEANS THAT, FOR EXAMPLE, A SALE CAN HAPPEN WHENEVER AN APPLICATION RUNS ADS, OR MAKES STATISTICAL ANALYSES ON THE TRAFFIC OR VIEWS, OR SIMPLY BECAUSE IT USES TOOLS SUCH AS SOCIAL NETWORK PLUGINS AND THE LIKE.

 

YOUR RIGHT TO OPT OUT OF THE SALE OF PERSONAL INFORMATION

YOU HAVE THE RIGHT TO OPT OUT OF THE SALE OF YOUR PERSONAL INFORMATION. THIS MEANS THAT WHENEVER YOU REQUEST US TO STOP SELLING YOUR DATA, WE WILL ABIDE BY YOUR REQUEST.
SUCH REQUESTS CAN BE MADE FREELY, AT ANY TIME, WITHOUT SUBMITTING ANY VERIFIABLE REQUEST, SIMPLY BY FOLLOWING THE INSTRUCTIONS BELOW.

 

INSTRUCTIONS TO OPT OUT OF THE SALE OF PERSONAL INFORMATION

IF YOU’D LIKE TO KNOW MORE OR EXERCISE YOUR RIGHT TO OPT OUT IN REGARD TO ALL THE SALES CARRIED OUT BY THIS APPLICATION, BOTH ONLINE AND OFFLINE, YOU CAN CONTACT US FOR FURTHER INFORMATION USING THE CONTACT DETAILS PROVIDED IN THIS DOCUMENT.

 

WHAT ARE THE PURPOSES FOR WHICH WE USE YOUR PERSONAL INFORMATION?

WE MAY USE YOUR PERSONAL INFORMATION TO ALLOW THE OPERATIONAL FUNCTIONING OF THIS APPLICATION AND FEATURES THEREOF (“BUSINESS PURPOSES”). IN SUCH CASES, YOUR PERSONAL INFORMATION WILL BE PROCESSED IN A FASHION NECESSARY AND PROPORTIONATE TO THE BUSINESS PURPOSE FOR WHICH IT WAS COLLECTED, AND STRICTLY WITHIN THE LIMITS OF COMPATIBLE OPERATIONAL PURPOSES.

WE MAY ALSO USE YOUR PERSONAL INFORMATION FOR OTHER REASONS SUCH AS FOR COMMERCIAL PURPOSES (AS INDICATED WITHIN THE SECTION “DETAILED INFORMATION ON THE PROCESSING OF PERSONAL DATA” WITHIN THIS DOCUMENT), AS WELL AS FOR COMPLYING WITH THE LAW AND DEFENDING OUR RIGHTS BEFORE THE COMPETENT AUTHORITIES WHERE OUR RIGHTS AND INTERESTS ARE THREATENED OR WE SUFFER AN ACTUAL DAMAGE.

WE WILL NOT USE YOUR PERSONAL INFORMATION FOR DIFFERENT, UNRELATED, OR INCOMPATIBLE PURPOSES WITHOUT NOTIFYING YOU.

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THE RIGHT TO REQUEST THE DELETION OF YOUR PERSONAL INFORMATION

YOU HAVE THE RIGHT TO REQUEST THAT WE DELETE ANY OF YOUR PERSONAL INFORMATION, SUBJECT TO EXCEPTIONS SET FORTH BY THE LAW (SUCH AS, INCLUDING BUT NOT LIMITED TO, WHERE THE INFORMATION IS USED TO IDENTIFY AND REPAIR ERRORS ON THIS APPLICATION, TO DETECT SECURITY INCIDENTS AND PROTECT AGAINST FRAUDULENT OR ILLEGAL ACTIVITIES, TO EXERCISE CERTAIN RIGHTS ETC.).

IF NO LEGAL EXCEPTION APPLIES, AS A RESULT OF EXERCISING YOUR RIGHT, WE WILL DELETE YOUR PERSONAL INFORMATION AND DIRECT ANY OF OUR SERVICE PROVIDERS TO DO SO.

 

HOW TO EXERCISE YOUR RIGHTS

TO EXERCISE THE RIGHTS DESCRIBED ABOVE, YOU NEED TO SUBMIT YOUR VERIFIABLE REQUEST TO US BY CONTACTING US VIA THE DETAILS PROVIDED IN THIS DOCUMENT.

FOR US TO RESPOND TO YOUR REQUEST, WE MUST KNOW WHO YOU ARE. THEREFORE, YOU CAN ONLY EXERCISE THE ABOVE RIGHTS BY MAKING A VERIFIABLE REQUEST WHICH MUST:

  • PROVIDE SUFFICIENT INFORMATION THAT ALLOWS US TO REASONABLY VERIFY YOU ARE THE PERSON ABOUT WHOM WE COLLECTED PERSONAL INFORMATION OR AN AUTHORIZED REPRESENTATIVE;

  • DESCRIBE YOUR REQUEST WITH SUFFICIENT DETAIL THAT ALLOWS US TO PROPERLY UNDERSTAND, EVALUATE, AND RESPOND TO IT.

WE WILL NOT RESPOND TO ANY REQUEST IF WE ARE UNABLE TO VERIFY YOUR IDENTITY AND THEREFORE CONFIRM THE PERSONAL INFORMATION IN OUR POSSESSION RELATES TO YOU.

IF YOU CANNOT PERSONALLY SUBMIT A VERIFIABLE REQUEST, YOU CAN AUTHORIZE A PERSON REGISTERED WITH THE CALIFORNIA SECRETARY OF STATE TO ACT ON YOUR BEHALF.

IF YOU ARE AN ADULT, YOU CAN MAKE A VERIFIABLE REQUEST ON BEHALF OF A MINOR UNDER YOUR PARENTAL AUTHORITY.

YOU CAN SUBMIT A MAXIMUM NUMBER OF 2 REQUESTS OVER A PERIOD OF 12 MONTHS.

 

HOW AND WHEN WE ARE EXPECTED TO HANDLE YOUR REQUEST

WE WILL CONFIRM RECEIPT OF YOUR VERIFIABLE REQUEST WITHIN 10 DAYS AND PROVIDE INFORMATION ABOUT HOW WE WILL PROCESS YOUR REQUEST.

WE WILL RESPOND TO YOUR REQUEST WITHIN 45 DAYS OF ITS RECEIPT. SHOULD WE NEED MORE TIME, WE WILL EXPLAIN TO YOU THE REASONS WHY, AND HOW MUCH MORE TIME WE NEED. IN THIS REGARD, PLEASE NOTE THAT WE MAY TAKE UP TO 90 DAYS TO FULFILL YOUR REQUEST.

OUR DISCLOSURE(S) WILL COVER THE PRECEDING 12 MONTH PERIOD.

SHOULD WE DENY YOUR REQUEST, WE WILL EXPLAIN YOU THE REASONS BEHIND OUR DENIAL.

WE DO NOT CHARGE A FEE TO PROCESS OR RESPOND TO YOUR VERIFIABLE REQUEST UNLESS SUCH REQUEST IS MANIFESTLY UNFOUNDED OR EXCESSIVE. IN SUCH CASES, WE MAY CHARGE A REASONABLE FEE, OR REFUSE TO ACT ON THE REQUEST. IN EITHER CASE, WE WILL COMMUNICATE OUR CHOICES AND EXPLAIN THE REASONS BEHIND IT.

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